At CarelonRx, we understand the anxieties that unpredictable weather events can create for patients who rely on timely delivery of essential specialty medications. Consider the preparedness and response initiatives of BioPlus Specialty Pharmacy, a Carelon company.
BioPlus provides specialty pharmacy services for members living with complex and chronic conditions, such as cancer, multiple sclerosis, hepatitis C, and more. The successful contingency plans put in place demonstrate the importance of making sure our plan members continue to receive their medications on time, and in safe condition, regardless of the prevailing weather conditions.
Specialty pharmacy services rely on timeliness, precision, and delivering with utmost care - and all this can be significantly challenged during periods of adverse weather or natural disasters. Through the years, BioPlus has developed protocols to reinforce the sustainability of operations during severe storms or other hazardous conditions.
Technology and logistics help prevent disruption
First, in the face of a potential weather event, geographical areas that may be impacted are analyzed using advanced parcel management technology and weather tracking models. Based on this data, we are able to pre-identify patients whose medication supplies may risk disruption. This allows us to take proactive measures such as arranging early shipments to ensure patients have sufficient medication supplies to last the duration of the event.
Additionally, our specialty medications are shipped in packaging capable of withstanding high temperature variations, so they arrive in stable and safe-to-use condition. Packaging effectiveness is continuously verified through rigorous testing with temperature monitors.
Committed to robust operations even in the face of emergencies, we also have regional pharmacies throughout the country. In case of an emergency in one region, we can shift operations to a more stable part of the country to provide uninterrupted services to our patients.
Our emergency preparedness team is ready and equipped to handle post-storm scenarios, as well. Rest assured, a pharmacist will remain on call at all times should any emergent concerns arise about accessing crucial specialty medications.
At CarelonRx and BioPlus, we recognize that maintaining a consistent and reliable flow of specialty medications is central to managing our members’ health conditions. We are dedicated to providing the level of support, service, and innovation that helps much-needed treatments continue to reach patients on time, every time - even when Mother Nature threatens to intervene.
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