Contact us
IMPORTANT NOTICE: If your medical and pharmacy benefits are covered through Anthem Blue Cross and Blue Shield, or Anthem Blue Cross, please call the number on the back of your member ID card or visit your health plan’s website for help.
Members
For help, please call the pharmacy services number on the back of your member ID card to speak with a CarelonRx representative.
To manage your prescriptions, order refills, set up home delivery, and check medication pricing, visit manage your prescriptions.
Providers
For information about prior authorization, prescription exceptions, and utilization management, call 833-293-0659 or fax 844-521-6940.
For information about home delivery, call 833-396-0309 or fax 833-389-4172.
For information about specialty pharmacy, call 833-262-1726 or fax 833-263-2871.
Business
Consultants and plan sponsors who want to learn more about CarelonRx: Reach out here and you will be contacted by a member of the CarelonRx team.
Subscribe to our monthly CarelonRx News, and we'll deliver clinical reports, industry trends, company news, and PBM insights to your Inbox.
For media inquiries, email carelonrxmedia@carelon.com.
General business inquiries can be sent to:
CarelonRx
450 Headquarters Plaza, 7th Floor East Tower
Morristown, NJ 07960
